eSIM is a digital SIM card that is embedded in the device. The eSIM is similar to a regular SIM card, but it cannot be physically broken or lost, and the eSIM provides all the same functions as a regular SIM card (Internet, SMS, and calls).

ESIM provides the use of two numbers at the same time: standard SIM and eSIM.

Devices that support eSIM
 iOS and Android smartphones, some tablets support eSIM.
                                  
How to connect eSIM
 To connect the new eSIM, the client should apply to one of the company's offices. You must have a device that supports eSIM with a full set of documents.

New eSIM connection is free of charge!
Before eSIM activation, the client should check that IMEI-code of the mobile device is registered. If it is not, IMEI-number can be deactivated after 30 days. Beeline bears no responsibility for the correct operation of the eSIM on an unregistered device.

ESIM activation
 When connecting an eSIM, the client receives a form with a QR code to help the subscriber activate the plan on the mobile device. The eSIM can be connected both to the current number and to a new one.

Activation guidelines:
 Apple devices: Settings → Cellular → Add Cellular Rate and scan the provided QR.
Samsung devices: Settings → Connections → SIM Manager → Add mobile tariff and scan the provided QR.
Huawei devices: Settings → Mobile communication → SIM card management → Select the desired SIM card slot → eSIM card and scan the provided QR.

IMPORTANT INFORMATION!
The provided QR makes it possible to reactivate the profile up to 10 times. If you lose or damage a form with a profile QR, it is necessary to replace eSIM. The replacement should be paid for according to the current price list for SIM card replacement.
You can reactivate your new eSIM profile by visiting one of our offices. To do this, make sure that the eSIM profile has been deleted on the previous device.

You can delete the eSIM profile in the settings of your smartphone.
Apple devices: Settings → Cellular → Cellular Rates. Tap Delete
 Samsung devices: Settings → Connections → SIM Manager. Tap Delete
 Huawei devices: Settings → Mobile communications → SIM card management. Tap Delete

1. Where can I connect eSIM?
For a new eSIM connection, the client should apply only to the company's own offices with a device supporting eSIM and a full package of documents. 

2. How many numbers can be connected to an eSIM?
You can connect 1 eSIM number (profile) per device.

3. Is it possible to insert eSIM to another device?
If you have removed the eSIM from your device, you can download it to another device. To do this, use the same QR code. It can be used up to 10 times.

4. What should I do if the QR code is lost? I have used QR 10 times.
If you have activated the QR code 10 times or in case of loss, damage of the form with the profile QR code, replace eSIM. The replacement should be paid for according to the current price list for SIM card replacement. To do this, make sure that the eSIM profile has been deleted on the previous device.

5. Do I need to register IMEI code when connecting eSIM?
Before connecting, you need to check the IMEI status of the mobile device.

How can I register IMEI-code for eSIM?
5.1 On the system operator's website (www.uzimei.uz);
5.2  By SMS and USSD request (*1170);
 5.3 On the Unified Portal of Interactive Public Services of the Republic of Uzbekistan (www.my.gov.uz)
5.4 At the operator of the UZIMEI system;
 5.5 At postal service offices.

6. Are all mobile services for the SIM card also supported for the eSIM? 
еSIM completely replaces the SIM card and supports all mobile services.

7. Is it possible to disable eSIM?
You can delete the eSIM profile in the settings of your smartphone.

Apple iPhone
 Go to settings → Cellular → Cellular Rates.
Samsung
 Go to Settings → Connections → SIM Card Manager.
Huawei
 Go to Settings → Mobile Communication → SIM Card Management.

8. Which devices support eSIM?
List of popular devices supporting eSIM:

Apple
iPhone XS, XS Max, XR, 11, 11 Pro, 11 Pro Max, SE 2020, 12, 12 mini, 12 Pro, 12 Pro Max, SE 2021, 13, 13 mini, 13 Pro, 13 Pro Max with iOS 12.1 or later version;
iPad Air 3, iPad Pro 3, iPad Mini 5 with iOS 12.1 or later version;
Exceptions: iPhone XS, XS Max, and XR with two SIM card slots from China, Macau, and Hong Kong.

Samsung
Samsung Galaxy S20, S20+, Note 20, Note 20 Ultra, S20 Ultra, S21 5G, S21+ 5G, S21 Ultra 5G, Fold, Z Flip, Z Fold2; Z Fold3; Z Flip3.

Huawei
Huawei P40, P40 Pro;

Motorola
Razr 5G.

Google
Pixel 6
Pixel 6 Pro
Pixel 5
Pixel 4
Pixel 4 XL
Pixel 4a
Pixel 4a 5G UW

9. What Beeline plans can be connected to eSIM?
It is possible to connect to all existing plans.

10. Does eSIM operate in roaming?
Once the eSIM profile is installed in the mobile device, its operation is similar to a standard SIM. ESIM operates in roaming.

11. Will my plan and services remain the same after I switch from SIM to eSIM?
All your services and plan will remain the same.

12. Whether eSIM requires Internet?
Internet is only required during activation or deactivation of the eSIM.

13. Can I change the eSIM back to a SIM card?
To replace the eSIM with a SIM card, the client needs to visit the company's office with a full package of documents and replace the SIM.