Beeline Business Empowers Companies with Smart Call

The digital operator has developed a new Smart Call service for corporate clients, which will help to inform customers quickly and accurately about special offers, payment deadlines, and other important information.

The new Smart Call feature for business allows you to optimize the notification of many users and customers and increase the productivity of the company's call center to 60,000 calls per day. Smart Call will help banks and financial institutions, utilities, and other structures inform consumers about the timing of mandatory payments and other important points, while significantly reducing the cost of communicating with customers. Automated dialing will allow you to deliver a voice message to hundreds of customers at the same time. The option is supported when the user can make a call back to the client's call center.  

— Technically, the Smart Call service is implemented based on the ISIVR system, that is, ready-made voice messages are sent according to the selected parameters and can be forwarded to the call center of the service customer. We are confident that such a system will help increase sales conversion, and improve the efficiency of contact centers and customer and consumer information services," said Dmitry Fisenko, Director of Corporate Sales Development at Beeline Uzbekistan. 
- Automated dialing allows you to reduce the time spent communicating with customers significantly.  

In the future, it is also planned to introduce a service for targeting the service for the customer's target audience. The Smart Call function is based on an automated system for playing back pre-recorded messages from the contact database of a legal entity, i.e. persons who have agreed to receive such information.

For a detailed description of the service and conditions for connecting the Smart Call service, you can visit the official Beeline Business website.